ZEN GLOBAL HUMAN RIGHTS AND WORKING CONDITIONS DIRECTIVE

Zen Global prioritizes creating a working environment and ecosystem that supports economic, social, and environmental sustainability. Our commitment to people and ethical values guides the services we provide to our international clients.

In our interactions with our employees, customers, and stakeholders, we adhere to:

• The Constitution of the Republic of Türkiye

• The Universal Declaration of Human Rights

• The International Covenant on Civil and Political Rights

• The International Covenant on Economic, Social and Cultural Rights

• The UN Convention on the Rights of Persons with Disabilities

• The Convention on the Rights of the Child

• Relevant ILO (International Labour Organization) Conventions

• The United Nations Guiding Principles on Business and Human Rights

• The United Nations Global Compact Principles

• The OECD Guidelines for Multinational Enterprises

Our Principles

• Zen Global adopts suitability as the sole criterion in recruitment and employment, rejecting discrimination based on religion, language, race, or gender.

• We foster a sense of belonging for our employees and ensure a safe working environment.

• We provide opportunities for continuous personal development and career advancement.

• Transparent management policies are applied at all levels.

• We are committed to equal opportunity and effective occupational safety measures.

• We oppose forced labor, child labor, and all forms of exploitation, ensuring fair wages and benefits.

• We support work-life balance for our employees, with working hours set accordingly.

• We comply with all applicable labor laws and regulations, including freedom of association and collective bargaining rights.

Directive Management

To ensure compliance with this directive:

• We integrate its principles into our business processes and monitor compliance.

• We develop training and awareness programs as well as detailed practices and procedures.

• Violations are addressed through internal procedures, and corrective measures are taken to eliminate non-compliance.

• Employees are encouraged to directly report to their supervisors or the human resources department any situations that violate the Company’s Code of Ethics or applicable laws.

For any questions regarding our Human Rights and Working Conditions Directive, please contact us.